Capstone Leadership Solutions began in 2012, in Michigan’s Upper Peninsula. At the time, Jane Mcleod and Sue Tetzlaff, both healthcare leaders and registered nurses, were working in a rural, community hospital. While the women were very different leaders, both possessed a talent for initiating change and displayed positive attitudes that were admirable and inspiring.
Sue and Jane were part of a transformation team formed to end their organization’s downturn and save the hospital’s financial future. The team crafted a strategy to improve both the service and quality of care. They developed a full framework to address transformational change by reading the Planetree philosophy, Radical Loving Care, and Hardwiring Excellence. Finally, it was time to “Just Start.” Emphasizing leadership development and placing the future of their organization in the hands of employee-driven teams, the team immediately saw progress.
Their astounding improvement prompted healthcare organizations around the state to request advice. Jane and Sue were often asked to share their success story and relay key initiatives that led the hospital to greatness. They coined their collective strategy as the CASE Method (Copy And Share Everything) and found the practices and tactics were used in businesses all over the world, not just in healthcare.
Deciding to establish their own company, the two brainstormed names that nodded to accountability. They found inspiration through the ancient Romans’ use of the capstone in construction and landed on a fitting name: Capstone Leadership Solutions. With assistance from Jane and Sue, partner healthcare organizations began to write their own success stories, see results far more quickly, and move their facilities from good to great.
Today, The Capstone Leadership Solutions’ distinct approach helps healthcare organizations across the country thrive. Our sustainable framework leads organizations to become top-performing and award-winning—and remain so for years to come.
Since 2012, we’ve been uniting employees and leaders on a common pathway of ongoing improvements and innovations – leading to positive effects on the organization’s culture, results, and strategies.
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MSN, MHA, RN, FACHE
Transformational Expert
CCO at Grant Regional Health Center
Tami Chambers joined Grant Regional Health Center in Lancaster, Wisconsin, as the Chief Clinical Officer in October 2018. Before joining Grant Regional Health Center, Tami was employed at the University of Wisconsin School of Medicine and Public Health as the Pain Management Program Director. Her past clinical positions and years of experience at UW Health gave her the leadership experience and knowledge to direct clinical departments as well as provide insight into new programs and services. Tami achieved her Bachelor of Science in Nursing from Edgewood College and Master of Science in Nursing (MSN) and Master of Healthcare Administration (MHA) from the University of Phoenix.
Tami is truly passionate about leadership and is excited to collaborate with Capstone partners to continue the journey of leadership growth and development. Tami is an early adopter of change and serves as an advocate, coach, and encourager to those she has the honor to serve. She is passionate about empowering, inspiring, and providing leadership direction and development to others to enhance their leadership performance through business strategy and accountability.
What we love about Tami . . .
Tami was just a few weeks into her first ever role as a CNO when we met her. What we first noticed about her was her curiosity, amazing questioning, and superb listening skills.
As the cultural transformation of her organization grew, so did Tami. Early on in our work together, the conference room we “zoomed” into for their steering team meetings had poor camera visibility, but we could always recognize Tami’s voice seeking to understand the evidence and research behind initiatives before she blindly put them into practice in her departments.
We know her to be an extremely courageous leader, and one that knows how to draw the best from everyone around her. The results of the patient and employee experience – and growth and financial improvements – speaks for her leadership!
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