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LEADERSHIP Summit & Nursing Bundle Boot Camp Pre-Conference – three days

 

WHO WILL BENEFIT FROM ATTENDING

This multi-day Leadership Summit, with an optional Nursing Bundle Boot Camp Pre-Conference, is designed with all healthcare leaders in mind. No matter your level of education, experience, or job responsibility, there are solutions and inspiration for everyone. The Summit experience is enhanced when a team of leaders from the same organization attend (. . . and there are team registration discounts). 

SOLUTION-PACKED DAYS

These solution-packed days consist of a refreshing learning schedule and environment. You will leave with a plan you can start executing on Monday.

IMPROVING THE EMPLOYEE EXPERIENCE

• Rounding
• Celebration, Recognition & Appreciation
• Performance Evaluations & Conversations
• Direct Dialogue
• Behavior Standards
• Employee/Leadership Development
• Transparent Communication
• Hiring and Onboarding
• Leadership and Employee Development

IMPROVING THE PATIENT EXPERIENCE

• Change Validation
• Service Recovery
• Positive Communication Standards

IMPROVING YOUR RESULTS

• Alignment & Ownership for Achieving Great Results
• Goal Cycle
• Changing How We Change
• Measuring & Improving the Employee & Patient Experience
• High Reliability

NURSING BUNDLE 

• Bedside Shift Report & Handoff Communication
• Purposeful (Hourly)Rounding
• Whiteboards
• Teach Back and Discharge/Follow-up Phone Calls
• Changing How We Change
• Validation Tactics
• Direct Dialogue/Feedback

Our Book

The Employee Experience.
A Capstone Guide to Peak Performance

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